Terms & Conditions – Vrumaira

Last Updated: 1 August 2025

Welcome to Vrumaira – Crafted for the Ones You Love.
These Terms & Conditions (“Terms”) govern the use of our website, www.vrumaira.com, and all purchases from our store. By accessing our website or purchasing from us, you agree to these Terms.

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1. About Vrumaira

Vrumaira specializes in fashion jewelry collections including:

• Payal Collection

• Earrings Collection

• Men’s Jewelry Collection

• Office Wear Jewelry Collection

• Necklace Collection

• Bracelet Collection

• Mangalsutra Collection

Our products include artificial, oxidized, gold-plated, silver-plated, and imitation jewelry. They are crafted for beauty and style, not solid precious metals unless otherwise stated.

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2. Eligibility

• You must be at least 18 years old to place an order.

• If you are under 18, you may purchase only with the involvement of a parent or guardian.

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3. Orders & Payments

• Prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

• Payment options: UPI, debit/credit cards, net banking, and Cash on Delivery (COD) for eligible locations.

• Orders are confirmed only upon full payment or COD selection.

• We reserve the right to cancel any order in case of suspected fraud or payment issues.

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4. Shipping & Delivery

• We deliver across India using reliable courier partners.

• Estimated delivery: 3–7 working days, depending on your location.

• Delays may occur due to courier issues, natural disasters, or public holidays.

• Customers must provide accurate shipping details. We are not responsible for failed deliveries due to incorrect addresses.

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5. Returns, Exchanges & Refunds

• Due to hygiene and product nature, returns are only accepted for damaged, defective, or wrong items received.

• You must report the issue within 48 hours of delivery with clear unboxing photos/videos as proof.

• Approved returns will be exchanged or refunded within 7–10 working days.

• Refunds are processed to the original payment method only.

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6. Product Quality & Care

• All product images are for reference; slight color variations may occur due to lighting and screen differences.

• To maintain product quality:

  • Avoid exposure to perfumes, lotions, and water.

  • Store in a dry, airtight box when not in use.

  • Handle with care to avoid damage.

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7. Customization

• Some jewelry pieces may be customized (design, size, or plating) upon request.

• Custom orders are non-refundable unless damaged upon delivery.

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8. Limitation of Liability

Vrumaira is not responsible for:

• Allergic reactions to jewelry materials.

• Loss, theft, or damage after delivery.

• Any indirect, incidental, or consequential damages.

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9. Intellectual Property

• All designs, product names, brand elements, photos, and content on www.vrumaira.com belong to Vrumaira.

• Copying, reproducing, or using our materials without permission is prohibited.

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10. Changes to Terms

We may update these Terms from time to time. Any changes will be effective immediately upon posting on our website.

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11. Contact Us

📧 Email: vrumaira@gmail.com
📞 Phone/WhatsApp: +91 7069262155
🏠 Address: Yogivhowk, Surat, Gujarat, India – 395010
⏰ Working Hours: 10 AM – 6 PM (Mon–Sat)